Reference

How We Handle Your Information

We collect and protect the data you share when you open an account, deposit through bKash, Nagad or Rocket, and play on our platform. This policy explains what information we gather, how we use it, and the choices you have over your personal details.

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NDCasino How We Handle Your Information
PRIVACY CONTACT

Reach Us About Your Data

If you have questions about how we handle your personal information, want to request a copy of your account data, or need to update your details, our support team is ready to help. We handle privacy requests directly so you can manage your information without delays.

Live Chat Open the chat widget in the bottom corner of any page to speak with our team about privacy questions, data access requests or account information updates in real time.
Email Support Send your privacy inquiry to our support email address and we will respond with the information you requested or the steps needed to update or delete your data.
Account Settings Log in to your account and visit the settings page to review your contact details, communication preferences and linked payment methods like bKash, Nagad or Rocket.
DATA PROTECTION

How We Secure Your Information

We use encryption to protect your payment data when you deposit or withdraw through bKash, Nagad or Rocket. Your account password is hashed so even our team cannot read it. We limit access to personal information to staff who need it to process transactions or answer support requests, and we audit account activity to detect unusual patterns.

Payment Encryption

All transactions through bKash, Nagad, Rocket and bank transfers are encrypted during transmission so your payment details remain private between you and the payment provider.

Session Security

Your login session expires after a period of inactivity to prevent unauthorized access if you leave your device unattended. You can log out manually anytime from account settings.

Data Retention

We keep transaction records and account history for the period required by financial regulations, then delete personal information that is no longer needed for operational or legal purposes.

Privacy Requests

You can request a copy of your personal data, ask us to correct inaccurate information, or request deletion of your account by contacting our support team through live chat or email.

Privacy Policy Questions

We collect your name, mobile number, payment details for bKash, Nagad or Rocket, transaction history and any information you provide when contacting support. This data helps us operate your account and process deposits and withdrawals.

Yes. Contact our support team through live chat or email and request a copy of your account data. We will provide the information we hold within a reasonable timeframe.

All payment transactions are encrypted during transmission. We do not store your payment PIN or full card numbers. Your transaction history is kept secure and only accessible through your account login.

We do not sell your personal data to third parties. We may share information with payment processors like bKash, Nagad or Rocket to complete transactions, or with service providers who help us operate the platform under strict confidentiality terms.

Contact our support team and request account closure. We will delete your personal information after resolving any pending transactions or withdrawal requests, keeping only the records required by financial regulations.

We use session cookies to keep you logged in and analytics cookies to understand how visitors use the site. You can disable non-essential cookies in your browser settings without affecting your ability to deposit, play or withdraw.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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